Getting Started - Basic/One Way

Getting Started - Basic/One Way

On this page you will find a copy of our Comprehensive Getting Started Guide for using AutoServe1.

You can download the guide HERE.

This guide will take you through using AutoServe1 step-by-step, including embedded videos, and covers off the following:
  • Account and Store Creation
  • Worker creation
  • AutoServe1 Admin functions (Analytics, Store Options, Store Details)
  • Account / Store Manager Login
  • Service Advisor role (Customer records/inspection creation/editing, Checking off estimated items, Preparing customer reports, Sending customer reports, approving and declining work, and educating the customer)
  • Technician role (Report profile image, scanning a VIN, adding notes, uploading images with annotations, editing findings and recommendations, and viewing the schedule maintenance)

If you have any questions please don't hesitate to contact us. If you need to book into an online training, please do so here.

Phone:
1-800-268-3437

Email:
Sales Inquiries: sales@autoserve1.com
Training Inquiries: successteam@autoserve1.com
Billing Inquiries: accounts@autoserve1.com 
Technical Inquiries: help@autoserve1.com

Online:
Submit a Technical Support ticket



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